Privacy Policy

The Ascent Construction Platform (the “Platform”) is operated by Ascent Construction Group(“Ascent,” “we,” or “us”). We are a general contractor based in Arizona. The Platform is a private project-management tool used by Ascent personnel and the subcontractors, vendors, owners, designers, and other parties working on our active projects (collectively, “Users”). The Platform is not a consumer product and is not directed to the general public.

Questions about this policy may be directed to clint@ascentcos.com or by phone at (480) 993-8509.

We collect only information necessary to operate the Platform:

• Account information— name, email address, mobile phone number, employer, role, and password (stored only as a one-way hash). Provided by you, by your employer, or by Ascent personnel during project onboarding.
• Project information— documents, photos, drawings, schedules, RFIs, submittals, punch list items, daily reports, meeting minutes, and other content you upload, draft, or comment on. Photos may include device-stamped EXIF metadata (date, time, GPS).
• Communications— the contents of emails and SMS messages we send you, delivery and engagement metadata returned by our carriers (e.g., bounce, click, opt-out events), and any reply content you send to those messages.
• Technical information— IP address, browser type, device type, pages viewed, and approximate timestamps of activity. Used for security, debugging, and access auditing only.

• To operate the Platform and provide its features.
• To send transactional and project-operations communications — account invitations, password resets, RFI/submittal notifications, schedule distributions, punch list assignments, daily reminders, and similar project-management messages.
• To prevent unauthorized access, investigate suspected misuse, enforce our Terms & Conditions, and protect our rights and the rights of other Users.
• To comply with legal obligations and respond to lawful requests from governmental authorities or in connection with litigation, audits, or insurance claims involving Ascent or a project.

We do not sell or rent personal information. We do not share your information with unaffiliated third parties for their own marketing purposes. We do not use SMS opt-in data for any purpose other than the operation of the SMS feature you opted into.

The Platform sends SMS text messages to subcontractor foremen and to property site staff who have personally agreed to receive them. Messages are daily punch list reminders, resident service request alerts, and other transactional, project-related alerts. Full program terms, including the exact disclosure read to every recipient before enrollment, are at SMS Terms & Consent.

• Consent.Consent is collected directly from you, in person, by the Ascent employee who gathers your mobile number — on the jobsite for punch list reminders, or at the property for resident service request alerts. That employee reads you the SMS disclosure — identifying Ascent as the sender, the purpose of the messages, the approximate frequency, that message and data rates may apply, and that you may reply STOP to opt out or HELP for help — and you must agree before any message is sent. They then record that attestation in the Platform against your contact record, with their identity and a timestamp; the Platform will not send you SMS until that record exists. Your employer, property manager, or ownership group cannot enroll you, and simply providing your mobile number to Ascent for another purpose does not enroll you. Consent to receive SMS is not a condition of any sale, employment, or contract, and you may decline and receive the same information by email instead.
• Frequency.SMS frequency varies by project and role. For the daily punch list reminder, recipients receive at most one message per project per day, sent at the project’s configured local time. For resident service request alerts, recipients receive roughly one message per request submitted at their property. Other transactional alerts are event-driven and infrequent.
• Carrier rates. Message and data rates may apply. Ascent is not responsible for carrier charges incurred by recipients.
• Opt-out. You may opt out at any time by replying STOP — or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, or REVOKE— to any Platform SMS. You will receive one confirmation message and no further SMS from the program. Reply HELP or INFO for assistance, or contact us using the information in Section 1.
• Carrier processing. SMS is delivered via our third-party telecommunications provider (currently Twilio Inc.) and its carrier partners. Phone numbers and message content are transmitted to and processed by Twilio for the sole purpose of delivering and confirming the message.
• No mobile-data sharing.Mobile information collected for SMS purposes — including phone numbers and opt-in/opt-out status — is not shared with third parties or affiliates for marketing or promotional purposes, and is not sold.

We use a small set of vetted service providers to operate the Platform. Each is bound by confidentiality and data-protection obligations and may access information only as needed to provide its service:

• Cloud hosting and database (current providers include Vercel, Railway, and Amazon Web Services).
• Email delivery (current providers include our SMTP relay and unsubscribe handler).
• SMS delivery (currently Twilio Inc.).
• Authentication (NextAuth-managed sessions).

We may change service providers at any time. We will not transfer your data to a provider whose practices are materially less protective than those described in this policy.

We use strictly-necessary cookies to keep you signed in and to protect against cross-site request forgery. We do not use third-party advertising cookies, and we do not deploy tracking pixels for marketing purposes.

We employ commercially reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, including encrypted transport (TLS), encrypted-at-rest storage for sensitive fields, hashed passwords, role-based access controls, and access logging. No system is perfectly secure; you use the Platform subject to that risk and the limitation of liability set out in our Terms & Conditions.

We retain account and project information for the duration of the underlying project and for a period afterward consistent with the statute of repose for construction claims in the relevant jurisdiction (in Arizona, currently eight years from substantial completion) plus a reasonable margin. Operational and security logs are retained for shorter periods and rotated. You may request earlier deletion of your personal account information using the contact information in Section 1; we will accommodate the request to the extent it does not conflict with our retention obligations or legitimate interests (including dispute defense).

Depending on your state of residence, you may have the right to request access to, correction of, or deletion of personal information we hold about you; to opt out of certain processing; and to designate an authorized agent to make those requests on your behalf. To exercise a right, contact us using the information in Section 1. We will verify your identity using account-level information already on file before fulfilling a request, and will respond within the time required by applicable law.

We do not knowingly engage in “sales” or “sharing” of personal information as those terms are defined under the California Consumer Privacy Act (CCPA), and we do not use sensitive personal information for any purpose beyond what is reasonably necessary to operate the Platform.

The Platform is not directed to, and we do not knowingly collect information from, individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.

The Platform is operated from the United States and is intended for use in the United States. If you access the Platform from outside the United States, you consent to the transfer of your information to the United States and to its processing under United States law.

We may update this policy from time to time. The “Last updated” date at the top reflects the current version. Material changes will be communicated by email, in-Platform notice, or both. Continued use of the Platform after a change becomes effective constitutes acceptance of the updated policy.

Ascent Construction Group
8925 E Pima Center Pkwy, Ste 115
Scottsdale, AZ 85258
Phone: (480) 993-8509
Email: clint@ascentcos.com